ness.OS
Brings together data, automation and governance of operations.
- 01THE PROBLEMOperations information scattered across tools, with no single view to prioritize.
- 02WHO IT IS FORClients of ness. managed services who need to see and govern their operations.
- 03INTENDED OUTCOMEInventory, tickets, alerts and projects connected to operations and governance indicators.
What changes for decision makers.
- FOR THECEOThe whole operation in one view“To know how the company is doing, you have to pull data from several tools and people.”A dedicated executive view, with operations, security and project indicators in one place.
- FOR THECFOCosts and contracts in plain sight“Contracts, licenses and operating costs scattered across spreadsheets.”Costs and contracts linked to the assets and the services they support.
- FOR THECTOWhere to act first“Alerts, tickets and inventory that do not talk to each other.”The same asset with the same name everywhere, and each alert linked to the service it affects.
- FOR THECISOContinuous security posture“Vulnerabilities and compliance measured once a year.”Vulnerabilities and compliance with CIS Controls tracked continuously.
Modules.
inventário · chamados · alertas · projetos · indicadores · vulnerabilidades · custos · contratos · conformidade
A single view of operations.
ness.OS brings together data that is scattered today, without replacing the tools you use.
Scroll sideways to see the whole diagram
- Inventory
- Assets and owners
- Tickets
- From your current tool
- Alerts
- Monitoring and security
- Projects
- Changes in progress
- Documentation
- Contracts and procedures
A view for each profile.
Each person signs in with their own login and sees what they need: the board, a dedicated view with the indicators; IT, operations in detail; suppliers, only what concerns them.
Five steps to prioritization.
The value lies in connecting information that no one cross-references today.
- STAGE 01ConnectWhich tools already exist?
- STAGE 02NormalizeDoes the same asset have the same name everywhere?
- STAGE 03RelateWhich service does this alert affect?
- STAGE 04PrioritizeWhat has the greatest impact?
- STAGE 05DecideWho acts, and by when?
A layer, not a replacement.
Your tools stay. ness.OS sits on top of them.
- TOOLSKeptNo mandatory replacement of what already works.
- ACCESSBy profileExecutives, IT and vendors see what they need.
- AIWith human decision-makingAI correlates and prioritizes; a person makes the decision.
- OPERATIONSFoundation of the servicesUsed by NESS to deliver its managed services.
Why ness.
- 01Layer and platformSits on top of the tools you use and is the platform ness. uses to run n.infraops and n.secops.
- 02View by profileLogin by profile, with a dedicated view for the board.
- 03From data to decisionConnects, normalizes and relates assets, tickets and alerts to show where to act first.
- 04AI with human decisionAI correlates and prioritizes; a person still makes the decision.
- 05Integrates what you already haveTicketing, monitoring, remote management, endpoint protection, cloud, identity, email and collaboration.
- 06Operations, not complianceCompliance and governance belong to n.360, from trustness. ness.OS handles day-to-day operations.
Stages of the work.
- 01Integration of existing sources
- 02Organization of the inventory and indicators
- 03Follow-up on a defined cadence
What is included.
How we work with what you already have.
ness.OS is the technology that supports ness. operations; it does not replace the tools the client already has.
- 01Your boardFollows operations through a dedicated view, with operations, security, project and cost indicators.view and decision
- 02Your ITSees operations in detail and keeps using the tools it already has; ness.OS connects to them.detail and tools kept
- 03SuppliersAccess only what concerns them, with their own profile.access by profile
| Activity | ness. | Your team | Third parties |
|---|---|---|---|
| Tool integration | executes | supports | supports |
| Operations on the platform | executes | — | — |
| Access profiles and indicators | executes | approves | — |
| Prioritizing what to do | supports | executes | — |
| Decision | supports | executes | — |
Two models, as set in the contract.
- MODEL 01With n.infraops and n.secopsIncluded when ness. operates your infrastructure and your security.
- MODEL 02With n.secopsContracted separately, together with n.secops.
What people usually ask us.
Can I contract ness.OS on its own?
No. It comes included with n.infraops and n.secops, or can be contracted together with n.secops.
Do I need to replace my tools?
No. ness.OS connects to the tools you use and sits on top of them.
Who has access?
Each person with their own login and profile. The board has a dedicated view, with the indicators that matter for decisions.
Does it use AI?
Yes, to correlate and prioritize. The decision still belongs to a person.
How is it different from n.360?
n.360, from trustness., is for compliance and governance. ness.OS is for day-to-day operations.
Which modules are available?
Inventory, tickets, alerts, projects, indicators, vulnerabilities, costs, contracts and compliance.